Hi, I’m Erica Choi, currently a UX Designer at Biiibo Inc. based in Toronto, Canada.
I am a passionate and adaptable designer with a background in UX Design, IT, and front-end development. My journey into UX design was driven by my rekindled love for design, as it allows me to merge my technical expertise with creative problem-solving. I thrive on learning new design concepts and continuously growing my skills to help create meaningful and user-centric experiences.
I'm open to full-time and contract UX UI design roles, either remote or hybrid in Toronto.
Experience
OCT 2024 - Present
UX Designer
I collaborated with the Marketing and Project Management to develop high-fidelity mockups and prototypes, significantly enhancing the company's website and customer experience. Additionally, I led design reviews with stakeholders and developers, ensuring the successful delivery of key features in close collaboration with the engineering team.
AUG 2021 - OCT 2024
IT Support Specialist
As an IT Support Specialist, I've enhanced system efficiency and security by implementing Cloudflare, setting up Jira Service Management, and developing detailed onboarding and deactivation processes. I also created comprehensive documentation for IT procedures, providing valuable resources for both the IT team and end-users.
JUL 2020 - AUG 2021
Front End Developer
I have implemented bug fixes and feature enhancements, coding and self-taught in Angular, Java, Node.js, React, and TypeScript. I also strategize workflow efficiency both independently and with team members, and conduct quality testing to ensure stable and reliable code and applications.
Other Relevant Experience
A little bit more about me
In my free time, you’ll find me enjoying cozy casual games, whether I’m playing solo or with friends. I also love binge-watching shows, exploring new restaurants and cafes, and expressing my creativity through bullet journaling and doodling.